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Client Satisfaction Survey

Thank you for being one of our valued clients.

We would like to take every opportunity to improve your experience with Fang.
Please complete the short feedback survey below regarding your satisfaction with our service provided.

Name

Email

Company

Service provided

Please rate the questions below, 1 being the least satisfied and 5 being very satisfied.

Sales:

How did you hear about FANG?

Was our sales department professional and punctual?

1 2 3 4 5

Additional Comments

Did the proposed solution meet your requirements?

1 2 3 4 5

Additional Comments

Project/technical:

Was the project planned and executed professionally?

1 2 3 4 5

Additional Comments

Was our technical /project department professional and punctual?

1 2 3 4 5

Additional Comments

Was communication during the project regular and sufficient?

1 2 3 4 5

Additional Comments

Maintenance / support/ after sales:

Was support available when you needed it?

1 2 3 4 5

Additional Comments

Was our maintenance/support department professional and punctual?

1 2 3 4 5

Additional Comments

Was detailed reports given timeously?

1 2 3 4 5

Additional Comments

In conclusion:

How likely are you to refer FANG to family, friends and colleagues?

1 2 3 4 5

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4 Heath Circle, Blackheath, 7580
Cape Town, South Africa
021 905 1204
info@fang.co.za

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